Over the past few months, Dwyer has embarked on a program in transforming from a reactive organization to a proactive one. What do I mean by that? To be proactive in an organization is to reach out to help or assist, instead of being reactive and waiting for someone to reach out to you.
In reaching out to our customers, we wondered both how they, as well as our own team members, would react. In order to find out, Dwyer hired a third party organization to survey our customers. The intent was to allow customers to provide direct feedback so that our team can discover how they are seen by outside eyes. Our organization has done surveys in the past, but never in such a way where the conversation is recorded and our customer-facing teams listen in (with the permission of each customer). The feedback that we received was incredible. Continue reading “Did You Know?”
While summer is vacation time for most, it was the busiest time of year for the Dwyer marketing staff as we prepared for the launch of the 2018 Dwyer™ Catalog.
Many of your favorite products have been updated with new features, such as the addition of a High Accuracy version of our Magnehelic® Differential Pressure Gage; new lower ranges and an NPT process connection for our 616KD family of pressure transmitters; and new manifold valves for our Series 490A Hydronic Manometer. In addition to these updates, several new products have been released, including the Series AVUL Air Velocity Transmitter, that help make Dwyer a one-stop-shop for all of your instrumentation needs.
In order to help you select the proper products, the Dwyer team has added additional selection guides and product applications throughout the catalog. The selection guides help to compare products by differentiating the features and benefits. The application guides assist customers by mapping out items that are frequently purchased together for ease in ordering.
Be sure to request your FREE printed copy of the 2018 Dwyer™ Catalog today!
Many of you have interviewed for a job and have found that you need to do a “psych profile” to determine if you can be further considered for the job opportunity. This can be an unnerving experience for many, especially if you are not aware of the real purpose in performing this exercise. What are companies really looking for when performing this evaluation? Continue reading “How Great Teams are Created: When Sixteen Personalities Become One”
The Dwyer Instruments, Inc. website was launched 21 years ago and was one of the first instrumentation e-commerce websites of its kind. Over the years as new products and features were added to the site, navigation became more complex for new users. Dwyer continually strives to improve the user experience by making platform updates and reducing the number of clicks it takes to find and order a desired product. To that end, users will begin to see navigation updates on the W.E. Anderson® by Dwyer Valve Automation website (www.weavalves.com) in May. To round out 2017, these changes will incrementally be updated across the entire Dwyer platform. Continue reading “Find What You Want In Less Clicks”